Hiring Manager Training for NICE (National Institute for Health and Care Excellence)

The National Institute for Health and Care Excellence (NICE) provides national guidance and advice to improve health and social care. Their role is to improve outcomes for people using the NHS and other public health and social care services.

NICE has recently launched a new five-year strategy with a key priority to create a fair, diverse, and inclusive work culture. In July 2021, after going through a rigorous bidding process, Omni was appointed to develop and deliver a training programme for approximately 100 managers, taking them through the full cycle of workforce planning and recruitment – including attraction, selection, offer, onboarding, and additional modules around Diversity and Inclusion.

At the outset, Omni worked with the L&D team at NICE to develop a highly bespoke programme, structured around NICE processes, NICE strategy, and EDI objectives and values. This collaboration took place over a period of weeks to ensure all areas were covered and that the training programme was fully aligned with the organisation’s needs.

The Workshops Covered 10 Modules, including:

• How to optimise Equality, Diversity, and Inclusion as a manager
• The importance of effective hiring, candidate management, and selection
• Where discrimination can occur within the employee life cycle
• Effective onboarding methods as a manager
• Nature of Contract

The training was highly interactive, providing opportunities to discuss real-life scenarios and examples relevant to their specific context. In addition to the programme, a “Train the Trainer” module was developed and delivered to the L&D and Resourcing Team to upskill them in running the programme internally in the future.

As a further extension, Omni also developed and incorporated an eLearning module covering the legalities of recruiting as a manager and best practice processes. This module is designed to be an on-demand solution, using interactive learning techniques such as multiple-choice quizzes and real-life case studies to ensure effective retention of information.