ISS faced significant challenges in its recruitment operations across 13 business units. An over-reliance on recruitment agencies led to escalating costs and inconsistent hiring practices.
Omni implemented an end-to-end RPO solution, bespoke to ISS, designed to improve the recruitment operations across all 13 of ISS’s business units:
Achieved a direct hire ratio of 92%, reduced reliance on agencies to 8%, consolidated the agency list from 120 to 30.
Reduced time-to-hire to an average of 25 days and reduced resourcing costs by over £600,000 annually.
Enhanced visibility through a real-time reporting dashboard, providing actionable insights into recruitment performance.
ISS took advantage of our End-to-End RPO Solution. This is a full-service model that helps alleviate the burdens associated with attracting, screening, and onboarding candidates, fostering a streamlined, tech-enabled, and inclusive recruitment service. From day one we embedded ourselves in ISS’s values and culture, working as an extension of their team covering the full recruitment process from engagement and sourcing to offer management and onboarding.
Flexibility is key. Our On-Demand RPO solution adapts to your changing business landscape, to scale recruitment efforts up or down depending on your needs. Whether you need further expertise to ramp up attraction across challenging skill sets or just additional capacity to prevent delays in the recruitment process, we can move quickly to provide the support you need.
On-Demand RPOAre you looking to tackle high-volume, short-term, or specialised recruitment projects with ease? Omni’s Project RPO services offer the expertise and scalability you need to attract and select quality candidates.
Project RPOOmni’s MSP solution is a service for a contingent workforce that manages agency supply and candidate engagement from one single source. Our MSP solutions streamline your contingent workforce management addressing cost pressures, time constraints, and compliance challenges.
Managed Service Provider (MSP)





