Project & Hybrid RPO The Co-operative Group

Omni prides itself on carrying out a Project RPO service centred on effective delivery of target talent, brand guardianship, bespoke recruitment strategies, and value-added benefits throughout.

Omni was asked by The Cooperative bank to undertake a campaign/project to recruit 80+ Mortgage Advisors and Broker Support Advisors over a 4-month period. Leveraging capacity within our Shared Resourcing Team, we managed the campaign from attraction to job offer, processing over 850 applications of which 741 were generated via online job boards and web search. The recruitment process included online testing, credit check, telephone interview and assessment centre management with 81people starting with the bank within agreed timescales.

Final Candidate Feedback

  • 83% would recommend the Co-op Bank as an employer of choice
  • 83% have become more aware of the Co-op’s values
  • 94% felt supported by the recruitment team prior to interview
  • 86% experienced a fair recruitment process
  • 91% felt the assessment process was relevant to the role they applied for.

The Co-op (Retail)

As the UK’s fifth largest food retailer with 2,500+ stores nationwide, the Coop receive a high volume of applications for store based roles. Technology was introduced (via Taleo CRM) to automate pre-selection and drive efficiency, including online culture and job fit assessments. Whilst efficiency savings were achieved, the limited ‘human’ contact resulted in a negative impact on candidate engagement and dropout. With limited internal resource to manage the high volume (600 applications per week), the Coop partnered with Omni to support the screening and management of applicants.

Solution and outcomes

Using the Coops Taleo system, Omni’s dedicated team have been fully inducted into the Coop’s culture, vision and values. By work shadowing Coop’s resourcing team and interviewing hiring managers, we were able to understand the challenges with qualifying the volumes of candidates required and develop a detailed understanding of attributes to be assessed during the screening stage. We re-designed the screening script (to explore motivations and drivers) and contacted each candidate directly in order to build a personal connection.

Achievements

  • 97% SLA Accuracy
  • 74% Interview offer- Compared to 35% before Omni’s appointment
  • 24% increase in attendance at interview

 

Get in touch with us today to discuss your recruitment needs

RPO FAQs

RPO, or Recruitment Process Outsourcing, is a strategic approach to talent acquisition where organisations outsource some or all of their recruitment processes to an external provider. 

In traditional hiring, organisations typically manage recruitment processes in-house, from sourcing candidates to onboarding. This often requires significant time, resources, and expertise from internal HR teams or hiring managers. However, traditional hiring methods can sometimes struggle to keep pace with changing talent demands, especially in industries facing skill shortages or rapid growth.

RPO offers a holistic and strategic approach to talent acquisition. RPO providers like Omni act as an extension of an organisations brand, assuming responsibility for recruitment activities such as candidate attraction, sourcing, screening, assessment, and even onboarding. By outsourcing these functions to specialised experts, organisations can benefit from industry knowledge, resources, and technology to give access to the best talent at pace.

One of the key differences between RPO and traditional hiring lies in the level of specialisation and scalability offered by recruitment RPO providers. RPO partners often have dedicated teams of recruiters who specialise in specific industries or skill sets, allowing them to access niche talent pools and identify high-quality candidates more efficiently. Additionally, RPO solutions are highly scalable, meaning they can quickly adapt to fluctuating hiring needs, whether it’s scaling up recruitment efforts during peak periods or adjusting to changing market conditions.

Recruitment Process Outsourcing (RPO) can significantly enhance your Talent Acquisition strategy by providing specialised expertise, scalability, and strategic partnership. Here’s how:

Specialised Expertise: RPO providers have dedicated teams of recruiters who specialise in various industries, roles, and skill sets. These experts possess in-depth knowledge of the labour market, industry trends, and sourcing techniques, allowing them to identify and attract high-quality candidates efficiently. By leveraging their specialised expertise, RPO partners, like Omni, can access niche talent pools and ensure high-quality people for your organisation.

Scalability: One of the key advantages of recruitment RPO is its scalability. RPO providers can quickly scale recruitment efforts up or down based on your organisation’s hiring needs. Whether you’re experiencing rapid growth, seasonal fluctuations, or project-based hiring spikes, RPO can adapt to accommodate your changing requirements. This flexibility ensures that you have the right resources in place to meet demand without overburdening your internal HR team or sacrificing recruitment quality.

Cost-Effectiveness: RPO recruitment can offer cost savings when compared to traditional hiring methods. While there may be an initial investment in outsourcing recruitment to an RPO partner, the long-term benefits often outweigh the costs. RPO can help reduce time-to-fill, cost-per-hire, and turnover rates, resulting in overall cost savings for your organisation. 

Strategic Partnership: RPO goes beyond transactional recruiting by forging a strategic partnership between the RPO partner, like Omni, and your organisation. At Omni, we become an extension of your employer brand and we work closely to understand business objectives, culture, and talent requirements. This collaborative approach allows RPOs to tailor recruitment strategies that align with your organisation’s goals. By working as an extension of your HR team, RPO providers can provide valuable insights, leading practices, and innovative solutions to help achieve talent acquisition objectives.

Recruitment Process Outsourcing (RPO) is a strategic approach to talent acquisition where organisations outsource some or all of their recruitment processes to an external provider, like Omni. The partner is known as the RPO provider and assumes responsibility for various aspects of the recruitment process, including candidate attraction, candidate sourcing, screening, assessments, interview coordination and onboarding.

Recruitment RPO is about leveraging specialised expertise, technology, and resources to streamline the recruitment process and improve hiring outcomes. Rather than relying solely on internal HR teams or traditional recruitment agencies, organisations partner with RPO providers to access a broader range of talent to enhance efficiency and drive better results.

The specific services offered by RPO providers can vary depending on the needs and preferences of the organisation. That’s the beauty of RPO. Some organisations may opt for end-to-end RPO, where the RPO provider manages the entire recruitment process from start to finish. Others may choose to outsource specific elements of the recruitment process, such as candidate sourcing or interview scheduling, while retaining other aspects.

There are several key advantages:

Access to Specialised Expertise: RPO providers have dedicated teams of recruiters who specialise in various industries, roles, and skill sets. This expertise allows them to identify and attract high-calibre talent more efficiently than internal HR teams or traditional recruitment agencies.

Scalability: RPO recruitment solutions are highly scalable, meaning they can quickly adapt to fluctuating hiring needs. Whether your organisation is experiencing rapid growth, seasonal fluctuations, or project-based hiring spikes, RPO can flexibly adjust to accommodate your changing requirements.

Cost Savings: RPO can offer cost savings compared to traditional hiring methods. By outsourcing recruitment processes to an external provider, organisations can reduce time-to-fill, cost-per-hire, and turnover rates, resulting in overall cost savings for the business.

Strategic Partnership: RPO recruitment goes beyond transactional recruiting by fostering a strategic partnership between the RPO provider and the organisation. At Omni, we work closely with our organisations to understand their organisation’s objectives, culture, and talent requirements, allowing us to tailor recruitment strategies that align with the organisation’s goals and values.

faq-shape

Our RPO Services