How Omni and J Coffey Built a Flexible Recruitment Model

When J Coffey, a leading construction company, began winning new business and expanding into new regions, the pressure on their recruitment function grew quickly. The company’s supply chain was struggling to deliver and attracting the right talent in competitive markets became a pressing issue. Recognising the challenge, Omni reached out directly to Jim Harker, Managing Director of Infrastructure at J Coffey. Drawing on our experience supporting organisations such as London Gatwick, Taylor Woodrow, Ringway Jacobs, Eurovia, Octavius, VINCI Facilities and ISS, we highlighted how flexible… we highlighted how our flexible recruitment models had transformed hiring outcomes for businesses facing similar challenges.

J Coffey needed a partner who could not only provide immediate support but also design a recruitment solution that would scale with their growth.

The RPO Solution

Omni proposed a dedicated recruitment team, embedded within J Coffey’s business, and operating behind their brand. The goal was simple: to leverage J Coffey’s success story, amplify their employer brand and to deliver a consistent pipeline of quality candidates across all disciplines.

Key elements of the solution included:

  • Scalable delivery model – flexing resource as hiring needs fluctuated.
  • Brand-led attraction strategy – positioning J Coffey as an employer of choice to the right audiences.
  • Streamlined recruitment process – introducing structure, clarity, and efficiency at every step.

By taking on the transactional burden of recruitment, Omni freed J Coffey’s leaders to focus on growth and operations, confident that their hiring needs were being managed by experts.

Implementation

The partnership was led by Omni’s Client Services Director and Head of Implementations, who worked closely with J Coffey to review existing processes and design a tailored onboarding plan. Together, we agreed on a model that addressed immediate challenges while laying the foundation for long-term success.

The implementation phase focused on:

  • Reviewing current recruitment practices and identifying gaps.
  • Establishing a streamlined process aligned to J Coffey’s culture and requirements.
  • Embedding Omni’s team to act as an extension of J Coffey, ensuring transparency and alignment at every stage.

This collaborative approach ensured a smooth transition, immediate impact, and confidence that the solution would evolve as J Coffey’s hiring landscape changed.

The impact of Omni’s flexible recruitment solution was felt almost immediately.

  • Higher-quality candidates – Shortlists became stronger and more relevant.
  • Reduced time-to-hire – Roles were filled faster, supporting JCoffey’s growth trajectory.
  • Improved candidate reliability – No-shows for interviews stopped altogether.
  • Compliance and quality assurance – All new hires met the necessary vetting requirements.
  • Cost savings – Significant savings compared with traditional recruitment agencies, particularly for contractor hires.

J Coffey gained a recruitment model that not only solved their immediate hiring pressures but also created a sustainable, scalable framework for the future.

Looking Ahead

By embedding expertise, streamlining processes and amplifying J Coffey’s brand, Omni helped the business move from reactive recruitment to proactive talent acquisition. What started as a conversation with J Coffey’s Managing Director has evolved into a partnership that continues to deliver measurable value, ensuring the company can focus on building the future while Omni builds the workforce to support it.

Get in touch with us today to talk about our Flexible Recruitment Solutions

Recruitment RPO FAQs

Very. You choose the level of support, duration, and areas of focus – whether that’s day-to-day hiring, talent strategy, employer branding or all of the above. With Embedded Talent, you only pay for what you need, when you need it.

Embedded Talent is ideal for SMEs, scale-ups, or organisations without a dedicated talent acquisition team. It’s also a smart choice for larger businesses needing short-term strategic support or specialist recruitment skills during growth, transformation or change.

Embedded Talent Solutions offer flexibility, cost efficiency, and access to expert recruitment support without the commitment of a full RPO. You get high-quality hiring expertise, tailored to your needs, with the ability to scale up or down as your business changes.

Embedded Recruitment places experienced recruiters directly into your business, acting as an extension of your team. Whether onsite or remote, they manage your hiring needs from within your organisation, offering strategic and hands-on support – all under your brand.

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